Outages

Please use this form to report an outage.

NOTE: It is always best to report your outage through our phone system by calling (205)921-6712 and choose option 2. If you use this form and do not get a reponse, please call in.

Member Name *

Please enter the name of the account holder.

Account Number

Date of Outage *

Month

Day

Year

Estimated Time When Outage Began *

Hour

Minute

Member Phone Number

Member Cell-Phone

Member E-mail

Outage Location *

Please provide us with the address or area where this outage has occurred.

Would you like confirmation of outage notification receipt?

Yes

If so, what is the best way to reach you?

Text Message (SMS)

E-mail

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Outages